Need help with getting your Mobile services working again? Review the troubleshooting tips below to quickly resolve your issues and get reconnected.
Need more help? Please contact us by calling 1-888-345-1111 or click the online chat button for further assistance. If you can, make note of the phone number, the date, and the time this happened, and any error messages you may have received.
Wireless network signal strength can vary due to many factors such as device type, environmental conditions, distance from cell tower and obstacles.
Text 'Billing' or 'Tech' to 902-903-6297 to start a conversation with us over SMS
Chat is available Monday - Friday from 9 a.m to 7 p.m and Saturday from 9 a.m to 5 p.m.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
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For Sales and Billing questions, online chat is available from 9 a.m. to 7 p.m. local time Monday to Friday and 9 a.m. to 5 p.m local time on Saturday. Holiday Hours may differ. For Technical Support questions, online chat is available 8 a.m. to 1 a.m. AST from Monday to Friday and 9 a.m. to 9 p.m. AST on Saturday and Sunday. Holiday Hours may differ. For frequently asked questions, you can find answers in Eastlink Support.
Sales Questions
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
Tech Support
For technical support assistance with your products and services.
Billing Questions
For assistance or questions about your billing and / or statement.
for region specific information