Find instructions below to help you set up your phone.
1. Tap the Settings app2. Tap Network & Internet3. Tap Mobile network4. Tap Advanced5. Tap the switch next to Select automatically to turn it on
1. Tap the Settings app2. Tap the Network tab3. Tap Mobile networks4. Tap Network operators5. Tap Select automatically
1. Open your device's phone application2. Dial your phone number3. Follow the instructions given by the recordingIt is important for you to ensure that the privacy of your voicemail is always protected. The best way to do this is to turn your password on at all times. It’s easy to do. The next time you check your voicemail, press option 2 for personal options, then press 2 to change your password. Once you’ve selected a password that is memorable for you but hard for others to guess, press option 5 to turn your password on.
Note: Android Visual Voicemail is no longer available. If you already subscribe to Android Visual Voicemail you will continue to have the service.
1. Open your device's phone application2. Dial *43# and select send3. Your device should notify you that Call Waiting is activated
For the best possible network experience, VoLTE should be enabled on your device. To check this:1. Tap the Settings app2. Tap Network & Internet3. Tap Mobile networks4. Tap Advanced5. Ensure Enhanced 4G LTE Mode is on (tap the switch next to it to enable)
For the best possible network experience, VoLTE should be enabled on your device. To check this:1. Tap the Settings app2. Tap the Network tab3. Scroll down and tap Mobile networks4. Ensure VoLTE is on (tap the switch next to it to enable)
What is a hotspot? A hotspot allows you to turn your phone into a personal source for other devices to utilize your data service. Please note using a hotspot can deplete your data plan and battery quickly.1. Settings> Connections> Mobile Hotspot and Tethering> Toggle Mobile Hotspot on2. Make note of the Wi-Fi password that presents3. Search for available Wi-Fi networks on the device you are looking to connect to the internet, find your device in the available networks and enter the Wi-Fi password on your phone's hotspot screen4. When you are done with the hotspot, access the settings again in your phone and toggle the Mobile Hotspot off
Click here for our guide.
To get the most of your mobile experience, you should always keep your device set to automatic network selection. It will then automatically search for and connect to the best available network.1. Press the OK button on the phone dialer2. Highlight Settings and press the OK button on the phone dialer3. Select the Network & Connectivity tab4. Highlight Cellular & Data and press the OK button on the phone dialer5. Highlight Carrier and press the OK button on the phone dialer6. Highlight Automatic and press the OK button on the phone dialer7. Highlight On and press the OK button on the phone dialer
We want to ensure you are experiencing the most of our mobile network. The best way to do so is to make sure your device is properly set to use Voice & Data over LTE. Voice over LTE (VoLTE) will provide you with clearer, natural sounding voice calls, faster call connection times, the ability to place a call while browsing the Web or streaming video, and exceptional in-building penetration.1. Select the Settings app2. Select the Network & Connectivity tab3. Select VoLTE4. Select On
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For Sales and Billing questions, online chat is available from 9 a.m. to 7 p.m. local time Monday to Friday and 9 a.m. to 5 p.m local time on Saturday. Holiday Hours may differ. For Technical Support questions, online chat is available 8 a.m. to 1 a.m. AST from Monday to Friday and 9 a.m. to 9 p.m. AST on Saturday and Sunday. Holiday Hours may differ. For frequently asked questions, you can find answers in Eastlink Support.
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